• Categories
    • Food
    • Hot Tips
    • Inspiration
    • Itineraries
    • Must-Haves
    • News
    • Planning
    • Travel Guides
    • Unique Stays
    • Van Life
  • VLOGS
  • Resources
  • Home
  • Contact
  • Support Our Work!
Travel Matters

Privacy Policy

Privacy Policy

travelmatters.stephenandandie.com is committed to safeguarding your privacy. Contact us at privacy@travelmatters.stephenandandie.com if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.

By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.
This Privacy Policy is a part of our Terms and Conditions; by agreeing to Terms and Conditions you also agree to this Policy. In the event of collision of terms used in Terms and Conditions and Privacy Policy, the latter shall prevail.

Table of Contents

  1. Definitions used in this Policy
  2. Data protection principles we follow
  3. What rights do you have regarding your Personal Data
  4. What Personal Data we gather about you
  5. How we use your Personal Data
  6. Who else has access to your Personal Data
  7. How we secure your data
  8. Information about cookies
  9. Contact information

Definitions

Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us (either capitalized or not) – travelmatters.stephenandandie.com

Data Protection Principles

We promise to follow the following data protection principles:

  • Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
  • Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
  • Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
  • Processing is limited with a time period. We will not store your personal data for longer than needed.
  • We will do our best to ensure the accuracy of data.
  • We will do our best to ensure the integrity and confidentiality of data.

Data Subject’s rights

The Data Subject has the following rights:

  1. Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
  2. Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
  3. Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
  4. Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
  5. Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
  6. Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
  7. Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
  8. Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
  9. Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
  10. Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
  11. Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.

Data we gather

Information you have provided us with
This might be your e-mail address, name, billing address, home address etc – mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with in order for you to comment or perform other activities on the website. This information includes, for example, your name and e-mail address.

Information automatically collected about you
This includes information that is automatically stored by cookies and other session tools. For example, your shopping cart information, your IP address, your shopping history (if there is any) etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.

Information from our partners
We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds. See the list of our partners here.

Publicly available information
We might gather information about you that is publicly available.

How we use your Personal Data

We use your Personal Data in order to:

  • provide our service to you. This includes for example registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services.
  • enhance your customer experience;
  • fulfill an obligation under law or contract;

We use your Personal Data on legitimate grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

  • to identify you;
  • to provide you a service or to send/offer you a product;
  • to communicate either for sales or invoicing;
  • to communicate for marketing and promotional purposes

On the ground of legitimate interest, we Process your Personal Data for the following purposes:

  • to send you personalized offers* (from us and/or our carefully selected partners);
  • to administer and analyse our client base (purchasing behaviour and history) in order to improve the quality, variety, and availability of products/ services offered/provided;
  • to conduct questionnaires concerning client satisfaction

As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your purchasing history/browsing behaviour to be our legitimate interest.

With your consent we Process your Personal Data for the following purposes:

  • to send you newsletters and campaign offers (from us and/or our carefully selected partners);
  • for other purposes we have asked your consent for

We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law, but not longer than 3 years from your last activity with us.

We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

  • the link between purposes, context and nature of Personal Data is suitable for further Processing;
  • the further Processing would not harm your interests and
  • there would be appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.

Who else can access your Personal Data

We respect your privacy and value your trust. We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We may share your data with:

Our processing partners:

  • none as of January 2021

Our business partners:

  • none as of January 2021

Connected third parties:

  • none as of January 2021

We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

How we secure your data

We do our best to keep your Personal Data safe.  We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.

Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

If you have an account with us, note that you have to keep your username and password secret.

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

  • Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
  • Analytics cookies – these cookies are used to track the use and performance of our website and services
  • Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed to the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organisations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Contact Information

Representative Contact in the EU

Supervisory Authority
Website: https://www.dataprotection.ie/
Email: info@dataprotection.ie
Phone: +353 57 868 4800

Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy.
Last modification was made February 4, 2021.

Get Our Road Trip Planner

NEW: Get our Ultimate U.S. Road Trip Guide, just for subscribing to our newsletter updates!

We're all about sharing the love and knowledge when it comes to travel, but we respect your privacy and we'll never share your info.

Our Latest Vlog:
Today we explore the Amazon jungle by night. Our flashlights reveal plenty of creepy crawlies, including unusual insects, cute frogs, a variety of spiders – including a bizarre one that looked like a robot, and Andie got her wish when we saw not one, but two tarantulas! Stephen was relieved to not run into any snakes, but later that night he was jolted awake by an an uninvited “guest” in our bed!

Only 2% of the #Amazon Jungle is in Ecuador, and part of that is in the #Cuyabeno Wildlife Reserve, which is where we visited during our Ecuador trip. It was our first visit to the world's largest rainforest, and we already can't wait to go back and see more!

This is the sixth video in our first-ever international series! Quito, Ecuador was the first international trip we took together back in 2011. Eleven years later, it’s where we filmed our first international series and first drone footage for our channel! 

We spent two weeks in Ecuador this time, including Quito, day-trips to Mindo and Cotopaxi National Park, the Amazon, and one of our top-3 bucket list destinations: the Galápagos Islands! 

If you’ve missed our previous Ecuador videos, you can catch up on the series here:
https://youtube.com/playlist?list=PLbuSS3LLcHKhYj7iiXC3xGbaeGl3sS0zf

A very special thank you to our travel agents, Angelica and Christian, @TerraSurTravels!  
https://terrasurtravels.com

VLOG no. 69

*Please note that all info is based on our own experience and we do our best to be accurate. However any details may (and often do) change at any time, and you may find differences in your own travels. Please research all schedules, fees, rules and regulations, and other details by contacting the responsible agencies directly prior to your own patronage. Thanks!

📍LOCATION: Cuyabeno Wildlife Reserve, Ecuador, South America

✦ PLACES VISITED IN THIS VLOG: 

Cuyabeno Dolphin Lodge
https://www.cuyabenodolphinlodge.com/

**this video is not sponsored, nor have we received any product or in-kind consideration. We just like to provide the info and especially shout-out the small businesses we patronize.

PREVIOUS VIDEO ▶ The Amazon Rainforest | Travel Vlog | Ecuador Series, ep. 5
https://youtu.be/dU_CH0HwZHE

📷 OUR GEAR: https://tinyurl.com/ourvloggear

✔ TRAVEL ESSENTIALS: https://tinyurl.com/travelssentials

NOTE: Some of the links here may be affiliate links, which means when you buy something we may receive a small commission. There is no additional charge to you, and it really helps to support us as creators, so thank you!

☕️ NEW! Sponsor one of our local coffee stops via our Buy Me A Coffee campaign, and we'll shout you out in a future vlog!
https://www.buymeacoffee.com/stephenandandie

🕺🏻 SUBSCRIBE: https://www.youtube.com/user/StephenAndie?sub_confirmation=1

💃🏻 SUPPORT OUR WORK: https://www.stephenandandie.com/how-to-support-our-work-as-creators/

We are so grateful for your support. Thank you for watching, subscribing, and clicking!

________________________________

💌 NEWSLETTER
Get our weekly newsletter for all the latest and to help us plan our adventures! 
https://mailchi.mp/stephenandandie/newsletter

________________________________

CHAPTERS:
00:00 Intro
00:28 Lagoon Swimming
01:00 Caiman Search
01:38 Baby Snake
02:30 Claustrophobia
02:43 Night 2
03:58 Venus & Sunset
04:18 Nightwalk in the Jungle
04:54 Big Creepy Spider(s)!
04:29 Nocturnal Bird & Frogs
05:57 Tarantula!
06:27 Another Tarantula!
07:03 IT WAS IN OUR BED!

________________________________
♫ MUSIC: EPIDEMIC SOUND

Like our music? We use Epidemic Sound! If you use this referral link and end up subscribing, we get a free month. It's a great way to support our channel, help us keep creating, and get something for yourself, too!

https://www.epidemicsound.com/referral/b6kdl8/a
________________________________

ABOUT US:
Married in 2008, we love to #travel and explore whenever possible. Fast forward to 2020 and the global pandemic that left us "safer at home" and without jobs. In need of something to do, we quickly learned about videos and editing and started to #travelvlog! Some of the places we visit are old faves, most others are new discoveries, and we're excited to take you along with us as we share them all. Thank you for watching, and don't forget to subscribe! 

✈️ WANT TO SUPPORT OUR TRAVELS AND CONTENT? 
There are many ways you can help keep us on the road, and most of them are FREE!
https://www.stephenandandie.com/how-to-support-our-work-as-creators/

★ Check out our TRAVEL BLOG!
https://travelmatters.stephenandandie.com

Connect with us on the socials for behind the scenes, real-time travel, video previews, and other fun stuff!:

📸 INSTAGRAM:
https://www.instagram.com/stephenandandie/

🐦 TWITTER:
https://twitter.com/StephenAndAndie

👱🏼‍♂️ FACEBOOK:
https://facebook.com/StephenAndAndie

©2022 Stephen & Andie | Travel Matters
THE JUNGLE at NIGHT | Ecuador Travel Vlog | Ecuador Series, ep. 6
Subscribe
Find Us On Instagram

stephenandandie

TRAVEL, FOOD, CULTURE, CLIMATE
#travelmatters
Road Tripping to ALL 50 STATES! 🇺🇸 in our Sprinter camper van, “Ace!” 🚐

Stephen & Andie | Travel Stuff
It’s National Road Trip Day! We love road trips It’s National Road Trip Day!
We love road trips – it might even be our favorite way to travel. And to help you plan your own road trip, we’ve created the Ultimate Road Trip Guide, which we’re giving away for FREE to all of our newsletter subscribers this summer.

Sign up at the link in our bio!
(please allow 3-4 days for your Ultimate Road Trip Guide to arrive).

•

•

•

#nationalroadtripday #roadtrip #USroadtrip #roadtrippers #roadtripping #travel #vanlife #travelmatters
Make it a good day at the National Park (or anywhe Make it a good day at the National Park (or anywhere!) by remembering the seven principles of Leave No Trace. 💚🌏💚

#nationalpark #nationalparkweek #leavenotrace #loveearth #travelmatters
Let’s make Earth Day every day.🌍 The more of Let’s make Earth Day every day.🌍
The more of Earth’s beautiful places we see, the more we realize how important it is to preserve it. This is why travel matters to us. 

•

#earthday #nationalparkweek #earthday🌎 #travelmatters
More of these vibes, please! 😎 Florida vlogs c More of these vibes, please! 😎 
Florida vlogs coming soon…
⁠
•⁠
⁠
•⁠
⁠
•⁠
⁠ #kingslandingfl #kayaking #drone #dronephotography #dronefootage #dronelife #djimavicmini #florida #springs #kingslanding #kayakadventures
Hello, handsome!🦙 We were surprised to learn ho Hello, handsome!🦙
We were surprised to learn how many alpaca farms there are in the U.S.! When we found one on @harvesthosts that we could spend the night at in our Sprinter, we couldn’t get there fast enough! This was one of our favorite “sleep overs” yet! 

➡️ Link in bio for more cool Harvest Hosts stays, now live in our full vlog! ⬅️

•
•
•
#harvesthosts #alpaca #alpacalove #alpacafarm #alpacagram #arellafarm #lamar #mississippi
The BEST overnight parking! #vanlife 🚐 We found The BEST overnight parking! #vanlife 🚐
We found four really cool park-ups on our recent cross country trip. Thanks, @HarvestHosts! 

👉 Link in bio for the FULL VLOG 👈

PLACES VISITED IN THIS VLOG: 

@littleanthonysdiner - Tucson, AZ 

@kingrichardsantiquecenter - Whittier, CA

@redlightroastery - Hot Springs, AR

🦙 Arella Farm - Lamar, MS 

•
•
•
#harvesthosts #vanlife #alpaca #alpacafarm #alpacalove #arellafarm #antiqueshopping #coffee #coffeeroastery #hotsprings #arkansas #whittier #california #lamar #mississippi #tucson #arizona
What’s YOUR favorite road trip snack? Join us a What’s YOUR favorite road trip snack?

Join us at @bucees for some road trip snacks! They’ve got as many options as they do gas pumps! 💪 

•

•

•

#bucees #roadtripsnacks #vanlife #roadtrip #snacks #alabama #travel# travelvloggers
as seen in Animas, New Mexico. • • • #du as seen in Animas, New Mexico.

•

•

•

#duststorm #newmexico #travel #vanlife #travelmatters #ominous
Hot tip from Hot Springs – bring a tea bag. ☕️ 

We visited Hot Springs, Arkansas for an afternoon, and though we didn’t have enough time to bathe in the thermal waters, we did find one of several *hot* water fountains that are located around downtown and Hot Springs National Park. Next time, we’ll be sure to bring a tea bag and mug, and explore the park.

Lin in bio to see the full vlog “Van Troubles Again” now live on our channel!

•

•

•

#hotsprings #arkansas #springwaterfountain#hotspringsnationalpark #travelvlog #travel #vanlife
Follow on Instagram
Popular Posts
  • Why You Need Apple AirTags Before Your Next Trip
  • Santa Cruz Galapagos Travel Guide: What You Need to Know
  • The Best Things To Do and See In Mindo, Ecuador
  • The Best Tips To Avoid Motion Sickness
  • 7 Best Places to Travel in the U.S. This Spring

©2023 Travel Matters by Stephen & Andie